Send us a text

What does it take to evolve an MSP from a lifestyle business into a mature, thriving operation that can survive without the founder? In this heartfelt and insightful episode, Joey Pinz speaks with Vera Tucci, COO of an Italian MSP, about leadership, transformation, and creating a culture that truly supports its people.

Vera dives into the key challenges MSPs face—from cybersecurity to talent retention to resisting pressure from private equity roll-ups. She shares how accountability, transparency, and community have shaped her business model—and her personal life. From hiring communication coaches to launching IT Manager survival guides, Vera reveals how emotional intelligence and strategic planning go hand in hand.

🎯 Top 3 Highlights:

1. How Vera’s team used AI and inside jokes to build unforgettable workplace culture
2. A bold vision of what makes an MSP “mature” vs. founder-dependent
3. Why workplace safety and employee well-being are the ultimate success metrics

🛠️ Practical, heartfelt, and globally relevant—this is a must-listen for tech leaders redefining success.

---

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

🎧 Listen on Your Favorite Platforms: 

• Spotify (Video): https://podcasters.spotify.com/pod/show/joeypinz
• Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438
• Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10
• YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1

🌐 Explore More: 

• Website: https://www.joeypinz.com
• Link Tree: https://linktr.ee/joeypinz
• Follow on Social Media: @TheJoeyPinz   (Instagram, Twitter (X), Facebook, TikTok, Minds, YouTube)
• Subscribe: https://joeypinzconversations.com/subscribe/

🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

Would you like to Sponsor Joey Pinz?  Get the prospectus here: www.joeypinz.com/sponsor

💡 Support the Podcast: 

• Subscribe: https://joeypinzconversations.com/subscribe/

• Patreon: https://www.patreon.com/joeypinz 

• One-Time Payment: https://tinyurl.com/c6dx4hck

Subscribe, follow, and rate with 5 stars if you enjoy these conversations. 

Connect with us across various platforms and don't forget to join our newsletter for updates!

#Podcast  #Conversations #PersonalGrowth  #ThoughtLeadership  #Mindfulness

#SelfImprovement #LearningJourney  #Motivation #ThoughtProvoking

#KnowledgeSharing #LifeLessons #Interviews #Discipline  #InspireChange  

#ListenAndLearn  #MeaningfulDialogues  #Empowerment  #Curiosity

#JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations

#PodMatch

Want to b

Support the show