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In this episode, we explore how employers and HR professionals can craft effective employee benefits enrollment experience goals for open enrollment. Shannon Hernandez, Manager of Client Services at WEX, joins us as we discuss practical steps for identifying employee needs, enhancing the enrollment process, and ensuring clear communication.
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In this episode, we explore how employers and HR professionals can craft effective employee benefits enrollment experience goals for open enrollment. Shannon Hernandez, Manager of Client Services at WEX, joins us as we discuss practical steps for identifying employee needs, enhancing the enrollment process, and ensuring clear communication.