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In this episode, Chris Peace, founder of Peace Recruitment, shares his incredible 15-year journey from launching a solo recruitment business to growing it into an 8-10 million pound company. Starting as a sole trader during the 2008 recession, Chris took on the construction, property, and engineering sectors, eventually expanding his team to over 20 employees. He discusses the early challenges of establishing his business, the loneliness of entrepreneurship, and the importance of resilience during tough economic times.
Chris delves into how he scaled his business by focusing on service over sales, relationships before revenue, and people before profit. He emphasizes hiring the right talent, building trust, and investing in staff to maintain high-quality service. One of the key moments in his business was the transition from being a sole trader to growing into a scalable operation, which required him to make strategic decisions around staffing, cash flow management, and long-term vision.
A highlight of the conversation is Chris’s recent Management Buyout (MBO), where he successfully passed the torch to his management team. He talks candidly about the emotional and financial journey of letting go, the importance of having a mentor, and how his leadership evolved from being hands-on to trusting his team.
This episode is packed with valuable insights for entrepreneurs looking to grow and eventually step back from their businesses. Chris’s story is a testament to perseverance, thoughtful planning, and the importance of balancing personal and professional growth. Whether you’re a startup founder or a seasoned business owner, Chris's experiences offer practical lessons and inspiration for the road ahead.
Tune in to learn from Chris’s incredible story and how his journey can help you overcome challenges and achieve lasting success!
Contact Chris:
https://www.linkedin.com/in/chrispeace1/
https://www.peacerecruitment.co.uk/
In this episode of the podcast, Dale Shephard, Chief Revenue Officer (CRO) and founder of Trinity Hawk, shares his insights into helping businesses achieve sustainable growth through strategic sales initiatives. Dale explains his role as a CRO, which extends beyond traditional sales leadership to a more holistic approach, incorporating customer success, delivery alignment, and strategic revenue generation.
Dale discusses how his career journey in B2B SaaS, services, and consulting across boutique firms and large-scale enterprises like Accenture prepared him for his current role. His experience enables him to offer valuable insights into understanding complex sales processes, technology-driven transformations, and enterprise-wide initiatives.
The conversation explores the differences between a CRO and a traditional head of sales. Dale emphasizes that a CRO's responsibilities are more strategic, focusing not just on revenue numbers but on how revenue is generated across the entire customer lifecycle, involving marketing, customer success, and even delivery.
Dale also shares practical examples of how he has helped clients move from stagnant growth to exponential expansion. For instance, he worked with an HR SaaS consultancy struggling with plateaued growth. By analyzing their current sales structure, improving deal management, and guiding them on sourcing direct business opportunities, Dale helped them secure a major deal, effectively doubling their projected revenue.
This episode is packed with actionable advice for startups and businesses looking to scale, highlighting the importance of deal management, understanding market positioning, and integrating customer success with sales strategies. For anyone aiming to enhance their sales processes and accelerate growth, Dale's expertise offers a practical and results-oriented approach.
Contact Dale:
https://www.linkedin.com/in/daleshephard
https://www.trinityhawk.co.uk/
In this episode of the Tom Griffiths engages in a compelling conversation with Keir Shave, the founder of Parallel Partnerships, a sales and marketing firm based in Leeds. The discussion revolves around the growth and unique challenges of building a successful business in the B2B sales space.
Keir begins by introducing his company, which specializes in generating appointments through cold calling for businesses in various industries. He shares how Parallel Partnerships has rapidly grown to a team of 40 employees within just a year and a half, focusing on clients with a solid product or service and helping them identify and solve problems through targeted sales strategies.
One of the key themes explored is the journey Keir took from his previous role at another sales firm to establishing his own business after an unexpected company closure. He discusses the challenges of starting from scratch, leveraging his savings, and relying on strong client relationships to build Parallel Partnerships. Keir also emphasises the importance of hard work, strategic hiring, and the necessity of delegation as the business expanded.
Another significant topic is the method behind cold calling, where Keir highlights the importance of consistency, understanding client problems, and providing tailored solutions. He also touches on future aspirations for the company, including the potential expansion into inbound customer service to secure long-term client relationships.
The episode concludes with practical advice for listeners interested in enhancing their sales processes and an open invitation for potential clients to connect with Keir for support in their cold calling efforts. Overall, the conversation offers valuable insights into the dynamics of scaling a business in the competitive sales industry.
Get in touch with Keir:
In this episode, Tom Griffiths hosts Craig Kelly, a corporate commercial solicitor at Aqua Bridge Law, who shares valuable insights into the legal aspects of running a business. The conversation focuses on key legal protections and agreements that are crucial for business owners, particularly in the context of shareholder agreements, mergers and acquisitions, and intellectual property.
Key Topics Discussed:
Contact Craig:
In this podcast episode, Tom Griffiths interviews Miles, a seasoned marketing professional with over 30 years of experience. The discussion centres around effective marketing strategies for small to medium-sized enterprises (SMEs), particularly those in industries like construction, manufacturing, and engineering.
Key Topics:Get in touch with Miles: milesmarketing.co.uk
In this podcast episode, host Tom Griffiths interviews Shilpa P, a seasoned entrepreneur turned business growth coach. The discussion centers around Shilpa's extensive experience in starting, scaling, and exiting multiple businesses, and how this journey led her to her current role as a coach for small and medium-sized businesses.
Shilpa shares her background, starting with her early career in FMCG marketing before transitioning into entrepreneurship, inspired by her family's business legacy. She details her ventures, including a platform for bringing international talent to the UK, an early coaching business in the UK inspired by U.S. models, and a digital marketing agency. Each of these businesses highlighted her ability to anticipate trends and pivot successfully, ultimately leading to profitable exits.
The conversation then shifts to Shilpa’s current work as a business growth coach, where she helps SMEs, particularly those earning between £1 million to £10 million, to strategically scale their operations. She outlines her approach, which includes an initial diagnostic session using AI software to identify areas for growth, followed by the implementation of a tailored strategy focusing on 12 key business modules such as systems, culture, and sales.
Shilpa emphasises the importance of balance in business, advising entrepreneurs to grow their businesses without sacrificing their personal lives. She also touches on common challenges faced by business owners, such as talent retention, effective marketing, and maintaining profitability. Her coaching philosophy revolves around helping business owners create space in their schedules to think strategically, ultimately leading to more sustainable and profitable business growth.
The episode concludes with Shilpa offering a free business diagnostic session, inviting listeners to explore opportunities for enhancing their business performance.
Get in touch with Shilpa: shilpa-p.com
In this episode, Tom Griffiths interviews Matt Remuzzi, the founder and managing director of CapForge, a small business bookkeeping firm. The discussion revolves around Matt's entrepreneurial journey, the evolution of CapForge, and the importance of accurate bookkeeping for business success.
Key Topics Covered:
The episode provides valuable insights for business owners about the importance of accurate bookkeeping, understanding financial data, and the benefits of working with a service-oriented bookkeeping firm.
Get in touch with Matt: capforge.com
In this episode, Tom Griffiths interviews Archie Miles, the founder and director of Shorelink, an offshore recruitment company based in the UK.
Archie provides an insightful overview of Shorelink, which specializes in pairing UK businesses with professional virtual assistants (VAs) from the Philippines. This approach offers significant cost savings, as the cost of living in the Philippines allows Shorelink to provide high-quality talent at much lower rates than local hires.
Archie delves into his entrepreneurial journey, starting from his early career influenced by Stephen Bartlett's podcast, Diary of a CEO. He shares how an internship in Australia opened his eyes to the potential of outsourcing and eventually led to the creation of Shorelink. Through a combination of lead generation experience and strategic advice from industry contacts, Archie transitioned from a lead generation agency to a comprehensive VA service provider.
The conversation covers the practical aspects of Shorelink’s operations. Archie explains the meticulous recruitment process, which includes skill assessments and personality tests to ensure the best fit for their clients' needs. He emphasizes the importance of creating detailed job descriptions and standard operating procedures (SOPs) to facilitate smooth onboarding.
The discussion also highlights the types of roles Shorelink typically fills, ranging from administrative tasks to more specialized positions like marketing assistants and even AI engineers. Archie notes that while they primarily focus on long-term contracts, they aim to provide seamless outsourcing solutions that benefit both the clients and the VAs.
Looking ahead, Archie shares Shorelink’s ambitious goals, including expanding their client base internationally and establishing a physical office in the Philippines. He concludes by inviting businesses struggling with staffing costs or looking to offload routine tasks to explore Shorelink’s services.
Get in touch with Archie:
In this episode Tom Griffiths chats to Piers Dickinson, the founder and director of Hyde and Hare, a soft furnishings and interiors brand focused on natural fibres. In this insightful episode, Piers shares the journey of creating a business inspired by the Danish concept a cozy, comforting lifestyle. Here’s a glimpse of what you’ll learn in this episode:
The Birth of Hyde & Hare:
Piers introduces us to the brand's philosophy and products, emphasising their commitment to using natural and sustainable fibres like wool, cowhide, linen, and cashmere. He describes how Hyde & Hare aims to bring nature back into homes, fostering a warm and inviting atmosphere.
Startup Challenges and Growth:
Piers opens up about the difficulties of bootstrapping his business while working a full-time job. He recounts the significant hurdles faced, including a lawsuit from a major clothing brand over logo similarities that forced a costly rebranding effort. Despite these challenges, Hyde & Hare has achieved impressive growth, reaching significant revenue milestones.
Lessons from E-commerce Experience:
Drawing from his previous role at Holland Cooper, Piers highlights the importance of working with top-tier marketing agencies and applying those learnings to his own venture. His experience taught him to be frugal and strategic, crucial skills for anyone starting a business with limited funds.
Marketing and Organic Growth:
Piers discusses the strategies that helped Hyde & Hare thrive without a substantial marketing budget. By leveraging organic growth, influencer partnerships, and SEO, the brand quickly established a strong online presence and became a leader in its niche.
Future Plans and Expansion:
Looking ahead, Piers shares exciting plans for Hyde & Hare, including expanding their product range to include furniture and B2B collaborations with top interior designers. The company is also preparing for its first funding round to support further growth and solidify its position as an authority in sustainable home furnishings.
Networking and Collaboration:
Piers emphasises the value of networking and learning from other e-commerce businesses. He invites potential investors, collaborators, and skilled professionals, particularly in marketing and B2B sales, to connect and join the Hyde & Hare journey.
Get in Touch:
In this episode Tom Griffiths sits down with Rich Evans, an entrepreneur who has successfully founded and exited a business. Rich shares his journey from starting his first business at his kitchen table to becoming an investor and mentor for other budding entrepreneurs.
Key Topics Discussed:
This episode is packed with valuable insights for entrepreneurs at any stage of their journey, from start-up to exit. Rich Evans provides practical advice on building and scaling a business, the importance of a strong support network, and the benefits of continuous learning and adaptation.
Get in touch with Rich:
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