Complementary Drinks

7: Late Arrivals, Cancellations & No Shows - what do you do?


Listen Later

Late arrivals, cancellations and no shows are something that crop up all the time on Facebook forums and when I talk to therapists. In this episode I'll explore what you might want to do when a client arrives late, cancels their appointment last minute - or even worse, fails to turn up.


As always, please drop me a line at [email protected] if there's anything you'd like me to do a podcast on!

...more
View all episodesView all episodes
Download on the App Store

Complementary DrinksBy Talking about the business of complementary therapies over a nice cuppa!