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Late arrivals, cancellations and no shows are something that crop up all the time on Facebook forums and when I talk to therapists. In this episode I'll explore what you might want to do when a client arrives late, cancels their appointment last minute - or even worse, fails to turn up.
As always, please drop me a line at [email protected] if there's anything you'd like me to do a podcast on!
Late arrivals, cancellations and no shows are something that crop up all the time on Facebook forums and when I talk to therapists. In this episode I'll explore what you might want to do when a client arrives late, cancels their appointment last minute - or even worse, fails to turn up.
As always, please drop me a line at [email protected] if there's anything you'd like me to do a podcast on!