Practice Management Nuggets

7 Moments of Truth in Patient Clinic Satisfaction


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In this episode, Bruce Lee, of Bruce Lee Productivity Resources, will help you design a clinic experience to support the best possible patient experience that can be provided. This 30-minute Practice Management Nugget will give you practical information on:

  • The key questions patients are asked on how to improve your practice;
  • The latest ideas in patient engagement;
  • What makes a satisfied patient;
  • How you can address the key ingredients in your medical clinic.
  • Bruce Lee

    Bruce Lee Productivity Resources

    Website: www.bruceleespeaker.com

     

    Download the Learning Resource Guide

    For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/7-moments-of-truth-in-patient-clinic-satisfaction/

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    Practice Management NuggetsBy Jean Eaton

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