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In this episode of Practicing Connection, Coral and Jessica explore empathetic listening: what it is, why it matters, and how a few simple shifts in how you listen can deepen your relationships and improve how you work with others.

This practicast explores empathetic listening as a practical communication skill. We compare empathetic listening with familiar active listening techniques, share personal experiences of when basic reflection felt flat or even patronizing, and then walk through a concrete, seven-step process you can try in everyday conversations. 

Drawing on communication research and Jessica’s own practice, the episode highlights how noticing emotions, staying present, and checking your understanding can reduce misunderstandings and support stronger, more collaborative relationships at work and at home.

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