A Different Practice

71: How to Get More Client Reviews (and Handle Bad Ones Like a Pro)


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Ever spent 45 minutes reading reviews for a $12 phone charger? If we're doing that for trivial purchases, imagine what potential clients are doing when choosing something as important as their attorney. In this episode, I break down why social proof isn't just important—it's everything in your legal practice.

I share the exact system I used to more than double my reviews in just 10 months, including the scripts that transformed my approach. You'll learn the "verbal commitment" technique that gets clients to follow through, how to time your requests perfectly, and what to do when (not if) you get that dreaded one-star review.

Stop sending those generic "thanks for your business" emails that everyone ignores. Instead, discover how simple changes to your review strategy can become your cheapest, most effective marketing tool. Plus, I'll reveal how one partial refund became my best marketing investment ever—turning an unhappy client into one of my biggest referral sources.

Whether you're drowning in five-star ratings or still building your online reputation, this episode delivers actionable strategies you can implement today. Social proof is the digital version of someone vouching for you at a cocktail party—and it's time to get more people talking.

Listen Now!


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