In this episode of The Barron Report, host Paul Barron chats with Erin Moran, the chief culture officer for Union Square Hospitality Group (USHG). Moran previously served as the executive vice president of U.S. business for Great Place to Work.

As chief culture officer, Moran manages culture development—namely promoting a key value for USHG, enlightened hospitality—as well as all facets of the employee experience. Barron and Moran discuss culture building, the impact of technological advances, and culture challenges in the hospitality industry today.