What do people see when they search for your business on Google – and what can you do if it’s not what you want?

I talked to Jeremy Gin, CEO of SiteJabber, a leading community of 700,000+ online business reviewers, about how small businesses can manage their reputations online.

You’ll discover:

• Why reputation management is so important for small businesses and how the ‘industry’ works
• How the leading reputation management and review platforms work - and why they're unfair to both businesses and consumers
• What to do – and not do – if you find a negative review online
• Where e-commerce and reputation management will be in the next 5-10 years.