<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 19 Topic: Support Contributing to Revenue Josh Magsam and I consider how a Voice of the Customer program might be so much more than a few customer interviews, and can actually help your team surface valuable insights for the rest of the company.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 19 Topic: Support Contributing to Revenue Josh Magsam and I consider how a Voice of the Customer program might be so much more than a few customer interviews, and can actually help your team surface valuable insights for the rest of the company. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 19 Topic: Support Contributing to Revenue Josh Magsam and I consider how a Voice of the Customer program might be so much more than a few customer interviews, and can actually help your team surface valuable insights for the rest of the company.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

75: Support Contributing to Revenue with Josh Magsam

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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75: Support Contributing to Revenue with Josh Magsam

75: Support Contributing to Revenue with Josh Magsam

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