Doing Customer eXperience Right‬ In The AI Era | Stacy Sherman

75. The Hook Model - Unlocking the Secrets of Customer Engagement with Nir Eyal


Listen Later

Want to know how to create addictive products that keep customers coming back for more? Listen to this episode as Stacy Sherman interviews Nir Eyal, a behavioral design expert. They discuss his revolutionary Hook Model, revealing ways businesses can tap into human emotions to influence buyer behavior and make customers loyal to their brand. Plus the impacts of artificial intelligence (AI) on the model and staying ethical while using it. You'll also hear Nir's personal stories about growing up as an obese child, fighting against negative triggers and turning addictions into healthy habits. Take notes as there are many actionable tips to improve experiences for yourself and others. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.
...more
View all episodesView all episodes
Download on the App Store

Doing Customer eXperience Right‬ In The AI Era | Stacy ShermanBy Doing CX Right®‬

  • 5
  • 5
  • 5
  • 5
  • 5

5

53 ratings


More shows like Doing Customer eXperience Right‬ In The AI Era | Stacy Sherman

View all
The Rich Roll Podcast by Rich Roll

The Rich Roll Podcast

11,883 Listeners

The CX Cast by Forrester

The CX Cast

49 Listeners

The Daily by The New York Times

The Daily

112,360 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,551 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,771 Listeners