Even the best-of-the-best coaches only succeed in client transformation 40% of the time. If the highest performers still fail to keep clients compliant over half the time, then knowing the right way to talk about and handle non-compliant clients is that much more important. Behavior change is hard enough to do on our own, so helping other’s change is an even harder task, and we can’t beat ourselves up when our clients fail to stick to plan. In this episode, I’m giving you the exact formula you need to address non-compliance before it happens, and what to talk about after it does.

 

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