<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 20 Topic: Forecasting in Support Mike Redboard returns give really specific instructions on how to build a spreadsheet that does a lot of heavy maths lifting for our forecasting attempts.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 20 Topic: Forecasting in Support Mike Redboard returns give really specific instructions on how to build a spreadsheet that does a lot of heavy maths lifting for our forecasting attempts. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 20 Topic: Forecasting in Support Mike Redboard returns give really specific instructions on how to build a spreadsheet that does a lot of heavy maths lifting for our forecasting attempts.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

77: Forecasting in Support with Mike Redbord

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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77: Forecasting in Support with Mike Redbord

77: Forecasting in Support with Mike Redbord