AmiSights: Financing the Future For Small Business Owners and Entrepreneurs

77: How The Employment Market Has Changed Post-Pandemic, with Marcia O'Connor


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On this episode, Ami Kassar interviews Marcia O'Connor, CEO and Founder of the O’Connor Group, on how the employment market has changed post covid and what employees have to do to stay ahead.

Marcia started The O’Connor Group with $10K of her own savings. It was time to build the company she’s been talking about doing for the prior 10 years!  One day her then 6-year-old son looked up at her and said “Mom, can I see you more”.  You can imagine how she felt, and said ‘Yes, yes you will”.  Marcia had gone on vacation that July and brought the book The Alchemist and came back and quit her job. That month, The O’Connor Group was born.

The O’Connor Group was founded on September 1, 2007. Originally started as a retained search recruiting firm geared to positions in the $80K to $150K range. Marcia’s expertise was in the Talent Strategy world and consulting. Within six months she added an HR Consulting division. It wasn’t easy to start the company in 2007, right before an unknown recession. Failure was NOT an option for Marcia; she was the breadwinner. Marcia was fortunate to have one of her former employers refer her to her first client and she hasn’t looked back since. Marcia grew the company organically and didn’t hire her first full-time employee until after three years, and she is still with the company today!

2009 was a very difficult time for Marcia. 5 out of 6 clients called to let her know that they were running out of funds and would no longer need the assistance of one of Marcia’s consultants. She had one client left!  It was hard for her to get work and it typically took around 3 months for a client to pay. Marcia dipped into her own 401K savings plan to help pay payroll at that time. A good friend referred another client that helped Marcia move her company to the next level. Marcia helps build HR and talent teams with the right talent in place.  75% of her clients come from referrals and most of those referrals come from current clients!  Currently, The O’Connor Group works with over 150 clients a month and now has 80 employees.  Marcia expects to have 100 employees by year-end.  “It’s been an honor to run a company that is fun, exciting, and growing. If you take care of your people, they take good care of you!”

Recorded on 08/05/2022.

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