B2B SaaS Marketing Snacks

78- How to tell if your marketing team is underperforming


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As a B2B SaaS executive, it is fair to consider: Is my marketing team underperforming? With endless reports, unclear attribution models, and a constant flurry of activity, it can be tough to tell whether your team is actually moving the needle or just running in circles.

In Episode 78 of the B2B SaaS Marketing Snacks Podcast, co-hosts Brian Graf and Stijn Hendrikse sit down with special guest CMO Antoine Vial to break down:

  • The five key metrics that indicate whether your marketing team is struggling
  • How to diagnose marketing underperformance strategically and tactically
  • Why team structure, data accuracy, and attribution models can make or break your efforts
  • The most common friction points between marketing, sales, and customer success—and how to align them

By the end of this episode, you’ll have a clear roadmap to assess and optimize your marketing team’s performance.

B2B SaaS Marketing Snacks is one of the most respected voices in the SaaS industry. It is hosted by two leading marketing and revenue growth experts for software:

  • Stijn Hendrikse: Author of T2D3 CMO Masterclass & Book, Founder of Kalungi
  • Brian Graf: CEO of Kalungi

B2B SaaS companies move through predictable stages of marketing focus, cost and size (as described in the popular T2D3 book). With people cost being a majority of the cost involved, every hire needs to be well worth the investment!

The best founders, CFOs and COOs in B2B SaaS rely on a balance of marketing leadership, strategy and execution to produce the customer and revenue growth they require. Staying flexible and nimble is a key marketing asset in a hard-charging B2B world.

Resources shared in this episode:

  • Measuring the ROI of Your SaaS Marketing Agency
  • 10 B2B SaaS Metrics & KPIs Every Founder Needs to Track to Optimize Performance
  • 7 Must-Know B2B SaaS Marketing Metric Benchmarks For Success
  • T2D3 CMO Masterclass
  • Submit and vote on our podcast topics


ABOUT B2B SAAS MARKETING SNACKS
Since 2020, The B2B SaaS Marketing Snacks Podcast has offered software company founders, investors and leadership a fresh source of insights into building a complete and efficient engine for growth.

Meet our Marketing Snacks Podcast Hosts: 

  • Stijn Hendrikse: Author of T2D3 Masterclass & Book, Founder of Kalungi
    As a serial entrepreneur and marketing leader, Stijn has contributed to the success of 20+ startups as a C-level executive, including Chief Revenue Officer of Acumatica, CEO of MightyCall, a SaaS contact center solution, and leading the initial global Go-to-Market for Atera, a B2B SaaS Unicorn. Before focusing on startups, Stijn led global SMB Marketing and B2B Product Marketing for Microsoft’s Office platform.

  • Brian Graf: CEO of Kalungi
    As CEO of Kalungi, Brian provides high-level strategy, tactical execution, and business leadership expertise to drive long-term growth for B2B SaaS. Brian has successfully led clients in all aspects of marketing growth, from positioning and messaging to event support, product announcements, and channel-spend optimizations, generating qualified leads and brand awareness for clients while prioritizing ROI. Before Kalungi, Brian worked in television advertising, specializing in business intelligence and campaign optimization, and earned his MBA at the University of Washington's Foster School of Business with a focus in finance and marketing.

Visit Kalungi.com to learn more about growing your B2B SaaS company.

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B2B SaaS Marketing SnacksBy Kalungi

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