The Introverted Doctor

#8: Communicating with Patients (Part 2): Uncovering Issues with Questions


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“Asking Great Questions will lead to Great Solutions”

Questions help provide clarity, identify needs, create options and helps re-frame, re-evaluate and re-elevate situations. 

Opening the clinical conversation door with the right questions makes a tremendous difference in creating trust and finding a common path to a solution. Knowing which questions to ask is easier once you know how. Asking poor questions can leave you and the patient stuck.

In this episode, I share a clinical case of a patient who was crying inconsolably. If I had this case as a new doctor, I would have been stumped and overwhelmed. I’ll share the questions I asked from hard earned experience.

I’ll also share with you the possible controversial question I asked a worried mother who was griefing and anxious for her son who was in the ICU after a severe car accident.

In this episode you can add to your clinical tool kit of valuable questions that help  improve patient’s their lives. These questions will also allow you to contribute more efficiently and meaningfully. 

This is part 2 of a 3 part quick series on communicating with patients. In the first episode I talked about the introduction, how to set the stage to make yourself and the patient comfortable. In this episode I deal with the middle of the interview, and how do we start the in depth conversations to get to get to the correct diagnosis and solutions. I’ll also review when to ask certain questions and what questions to avoid.


Welcome to The Introverted Doctor, the podcast that uncovers myths, mistakes, and misconceptions that hold healthcare professionals back from living their best life at work, home, and play. Each week, Dr. Lalit Chawla will present tips and strategies that you can begin applying right away! He's a full-time Family Physician, Adjunct Professor of Medicine, International Lecture and Writer.   In his former life, he was a professional Illusionist and still uses his skills in his workshops, lectures and in the clinical setting.

He incorporates magic and illusions in his lectures and teaches healthcare professionals how to use magic in a clinical setting and in the rehabilitation setting.


www.TheIntrovertedDoctor.com

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The Introverted DoctorBy Dr. Lalit Chawla

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