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Matt Allen, Founder of Differentkind talks to us about why it is important to have an understanding of the patient's perspective to enhance their experience at your practice that will keep them coming back, motivational interviewing (it isn't what you think it is) and what on earth review gating is and why you better not be doing it.
Get in touch with Dr. Allen
www.differentkind.com
Matt Allen, Founder of Differentkind talks to us about why it is important to have an understanding of the patient's perspective to enhance their experience at your practice that will keep them coming back, motivational interviewing (it isn't what you think it is) and what on earth review gating is and why you better not be doing it.
Get in touch with Dr. Allen
www.differentkind.com