"You have to draw a line in the sand and decide: moving forward, things will be different." - Angel Derstler & Lynnette Malone

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Episode Summary: In this episode of True Grime Stories, Lynnette and Angel share their powerful journey of transforming their house cleaning business by embracing change and implementing a new system. From facing overwhelming challenges to experiencing a complete business turnaround, they explain how a new operational strategy and the support of a like-minded community helped them rediscover their passion for their business. They highlight the importance of having the right systems in place, connecting with a supportive network, and how these elements played a key role in their path to success.

Key Topics:

• Embracing Change: Lynnette and Angel discuss the mindset shift that occurred when they realized that staying stuck in old habits wasn't working. They explain how accepting change and investing in new systems gave them the clarity and structure needed to grow.
• The Power of a New System: One of the major highlights of the episode is how implementing a new operational system completely revolutionized their cleaning business. This system allowed them to streamline processes, manage staff better, and improve client satisfaction.
• Community Support: They emphasize how being part of a community of other cleaning business owners provided them with guidance, inspiration, and support during challenging times. Networking with peers helped them stay motivated and learn new strategies.
• Loving Their Business Again: After applying these changes, Lynnette and Angel share how they fell back in love with their business and are now able to enjoy the freedom and success that they had once dreamed of.

Guest’s Information:

• Learn more about Two Gals & A Broom at www.twogalsandabroomkc.com
• The operational system that helped turn their business around
• Importance of community support and peer networking in business growth
• Cleaning Business Fundamentals (CBF): A program that helped them grow their business. Learn more about CBF and its benefits for cleaning business owners.

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