In this episode of The Retail Perch, Gary and Shekar interview two of their favorite retailers from Coborn's Inc., Diana Barr, Director of Loyalty and Dennis Host, VP of Marketing. Coborn's began in 1921 and now boasts 120+ grocery, convenience, and liquor stores throughout the Midwest. Diana and Dennis walks us through the digital engagement powerhouse that Coborn's is today. They highlight the effects COVID-19 has had not only on their marketing and customer engagement, but also on the behaviors of their shoppers. This is a valuable interview for anyone in the grocery sector. Listen and enjoy!