At the MDU, we know how important reflection is after an adverse event. It can make huge difference to the outcome of a member's case.

In this podcast, our head of advisory services Dr Caroline Fryar, medical ethicist and barrister Dr Daniel Sokal, and GP trainee Dr Laura Hulmes, discuss the following points:

• what reflection really means• how to begin the process and prepare a reflective statement

• how reflecting can make a huge difference in helping to minimise future complaints

• how you can ultimately gain insight from your reflections.