Don't Blame the CRM

#8 RevOps: Don't Throw Stones at the Sales Teams Navjit Bhamra, Lacework


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“Don't throw stones at the [sales] teams, but actually get in the trenches with them and understand what it is that they're doing, going through…you start unlocking a lot of understanding around what it takes to be a salesperson and where you can actually add value.”

Navjit Bhamra, formerly of Verizon, Splunk, and Palo Alto Networks, has been working with strategy and operations for 10+ years and is currently the Director of Sales Strategy and Operations at Lacework, a security platform for cloud environments.

In this episode, we discuss, e.g.,

-what skills and why does Navjit think are must-haves in RevOps, can you learn these skills, and what’s the best way for that?

-what should people selling to RevOps take into account?

-how should the success of RevOps be measured?

-who owns the ICP at Lacework, and what’s their “source of truth” what comes to customer data?

...more
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Don't Blame the CRMBy Vainu