Jamie Jones is the CEO of TeamLogic IT in Tomball, Texas, where his team serves as the outsourced IT department for small and medium-sized businesses: managed services, cybersecurity, cloud, and around-the-clock support.
In this episode of the 808 Podcast, Jamie gets into the phishing attacks hitting SMBs right now: fake invoices and fake DocuSign requests that have cost his clients' contacts $10,000 to $12,000 in unrecoverable payments. He walks through exactly how to verify a sender by checking the domain after the @ sign, including the lookalike trick where scammers spell Microsoft with an r and an n instead of an m.
Jamie also explains how TeamLogic uses AI internally for proposals, summaries, and admin work, and how they help clients adopt tools like Microsoft Copilot with the right data security and usage policies in place. His rule: pay for the AI tools you use, because free tools can leave your data exposed, and always verify AI output before it goes out the door.
The episode closes on ransomware and the cloud backup myth: protecting your data in the cloud does not help if you cannot use your machine to reach it. A physical backup can have you running again in a couple of hours instead of paying for a full rebuild.
Four questions. Eight minutes and eight seconds. Because 808 looks like BOB.