When others verbally attack you, it's hard to keep your cool. Three common but ineffective arguments an opponent might use against you are: 
1. ad hominem attacks, (attacking you personally rather than discussing what you said)
2. "straw man" arguments, (misquoting you and attacking you for the misquote as if you'd said it) and 
3. simply being a jerk. 
We offer strategies for being conflict competent, even during the many ways you might be misquoted, misunderstood, accused, and called out. We don't recommend that you verbally attack in retaliation.

Show notes:
Episode 56: What's the disconnect between your intention and the impact?

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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