Being able to analyze conflict is one of the most important conflict competencies. You will want to know what's really going on, underneath the issue that seems to be what the conflict is about. If you understand what the actual conflict reveals, not the surface issue someone is yelling about, you have a better chance of coming up with the right questions to solve the right problem. But, how do you learn conflict analysis skills without creating a conflict for practice? We use popular culture, in this case, the TV show titled "Plan B". It's an excellent example of characters desperately trying to fix relationships while solving the wrong problem.

show notes:
Episode 67: Is trust a necessary ingredient for managing your conflicts?

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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