<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 23 Topic: Cross-cultural Support Simone Secci comes up with a brilliant analogy to the name for subtitling and translation in the movies - “adaptation” - and how that works for Support, too.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 23 Topic: Cross-cultural Support Simone Secci comes up with a brilliant analogy to the name for subtitling and translation in the movies - “adaptation” - and how that works for Support, too. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 23 Topic: Cross-cultural Support Simone Secci comes up with a brilliant analogy to the name for subtitling and translation in the movies - “adaptation” - and how that works for Support, too.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

89: Cross-cultural Support with Simone Secci

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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89: Cross-cultural Support with Simone Secci

89: Cross-cultural Support with Simone Secci