Five with Fry

9: The Soft Skill That Will Make or Break Your Career


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The Soft Skill That Will Make or Break Your Career

We hear a lot about hard skills—degrees, certifications, technical know-how. But what about soft skills? You know, the ones that actually determine whether you thrive in your workplace.

In this episode of Five with Fry, we're talking about the soft skill that people love to avoid: conflict management.

Too often, conflict gets labeled as a workplace problem when, in reality, it’s an opportunity for growth, innovation, and stronger team dynamics. The issue? Most of us haven’t been taught how to navigate it. Organizations talk about wanting leaders, but do they prioritize skills like communication, problem-solving, and de-escalation in their hiring processes?

Here’s what we’re digging into:

  • Why the soft skills vs. hard skills debate is misleading
  • How conflict resolution can transform work culture (and your career)
  • Why companies need to rethink job descriptions to highlight what really matters

Conflict isn’t something to avoid. It’s something to get better at. Tune in to this conversation and start seeing soft skills as the real power moves in your career.

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Five with FryBy Dr. Jen Fry

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