In the ninth episode of It's The Small Things, we visited Tom at Westcombe Dairy's Somerset farm to talk about the evolution of the family business, automation and what he's learnt as a leader. Westcombe Dairy first produced unpasteurised cheddar in the late 1800s, before expanding into a creamery during World War II. It returned to its cheesemaking origins in the late 1990s and now produces around 120 tonnes of cheddar every year. The team at Westcombe includes 19 employees as well a cheese turning machine called Tina the Turner! Listen to this episode to get tips on:

• Challenging traditions to achieve excellence
• The impact of automating "grunt work" in the business
• Balancing firefighting with top-level tasks