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Patty McCord spent 14 years at Netflix running HR.

And since we were in Santa Cruz where Patty lives, DC gave her a call and she was nice enough to invite us over for Seeking Wisdom.

This one's all about hiring, firing, and building a world-class culture.

Buckle up.

Time Stamped Show Notes:

00:49 - Intro to guest Patty McCord (Find Patty at http://pattymccord.com/)

03:39 - Patty’s approach with large companies

08:29 - The origins of Patty’s new book (See Patty’s book “Powerful: Building a Culture of Freedom and Responsibility” at https://www.amazon.com/Powerful-Building-Culture-Freedom-Responsibility/dp/1939714095/)

11:00 - Finding power in HR and recruiting

17:25 - Advice on interviewing

28:57 - How often to re-evaluate your team

30:44 - Patty’s experience with layoffs at Netflix

34:22 - Learning to be aggressive and not treating the workplace like a family

38:43 - Perks and employee happiness

43:20 - Job satisfaction and performance

54:40 - Patty’s experience at Netflix

57:32 - Performance review and business metrics

1:00:45 - Letting people go

1:08:03 - How Netflix instilled urgency in employees

1:14:07 - Patty’s advice to a growing company

3 Key Points:

Be disciplined in the interviewing process and don’t think of your employees as family.

Manage people at work like any other product innovation, with research and feedback.

Transparency with your employees instills urgency and better performance.

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