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What if the key to managing conflicts in corrections is as simple as mastering the art of listening? Join us as we examine the evolution of de-escalation techniques, starting from the era of "verbal judo" to contemporary methods centered on active listening and emotional regulation. You'll learn why truly hearing and understanding the other person can be transformative, not just in corrections but also in law enforcement, nursing, and dispatch roles. We underscore the critical role of listening in managing tensions and preventing conflicts.

Have you ever wondered if less-lethal and non-lethal tools like Pepperball can be effective forms of de-escalation? Sometimes the mere presence of a non-lethal system or the professional appearance of a respected correctional officer is all that is needed. 

This episode weighs the effectiveness of traditional force versus modern de-escalation tactics, emphasizing the importance of attempting de-escalation first to mitigate injuries and liabilities. Discover how strategic, less confrontational approaches can be game-changers in handling disruptive inmates.

Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career! by Michael Cantrell

Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer by Michael Cantrell

PepperBall
From crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.

OMNI
OMNI is cutting-edge software designed to track inmates and assets within your prison or jail.

Command Presence
Bringing prisons and jails the training they deserve!

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Take care of each other and Be Safe behind those walls and fences!