You have at least five conflict management styles available to use, depending on the context and the relationship. Your conflict competency is using the most appropriate conflict management style for the situation, and the outcome you hope to achieve. But you likely use one or two conflict styles you're most comfortable with. We discuss the conflict style known as competing. When is competing an appropriate style to use, and when does competing not serve you and your relationships well?

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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