<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 24 Topic: First 30 Days in a New Role Alyssa Percell and I start talking about ‘new to us’ roles, but unexpectedly dwell more on the plans we’re forming before we even get in the door.

Send us a text Week 24 Topic: First 30 Days in a New Role Alyssa Percell and I start talking about ‘new to us’ roles, but unexpectedly dwell more on the plans we’re forming before we even get in the door.

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 24 Topic: First 30 Days in a New Role Alyssa Percell and I start talking about ‘new to us’ roles, but unexpectedly dwell more on the plans we’re forming before we even get in the door.

94: First 30 Days with Alyssa Percell

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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94: First 30 Days with Alyssa Percell

94: First 30 Days with Alyssa Percell