Making Dough Show | Restaurant Show

95. Restaurant Owner tips to WIN during pandemic | Restaurant Owner Tips


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🔥 Restaurant Owners: Control the Controllable 🛑

Let's talk about what we CAN control today and this week in our restaurants:


🛑The EXPERIENCE

- We've got to remind our people to show GRATITUDE to our customers more than ever.

- Communicating a more ACCURATE wait time!

Come up with better systems for this so the customer does not have to wait for their food! This heavily affects the customers experience. It matters to them, so it matters to us!


- Give COURTESY calls

When the customers food is ready for pick up, get your servers to give customers a courtesy call. It'll show your team cares and they are pros!

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🛑VCB Board

Equip your managers with a system that makes it easy for them to monitor and baby sit the Labor % like a new born baby! (see the video for more details on this)

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🛑 2 Ways to REDUCE Food Cost:

Through reducing your menu offerings, and reducing Waste!

#NoWaste is our restaurants first core value actually!

Your team may need to be reminded that you cannot afford food waste!

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