Operational efficiency and customer satisfaction are no longer optional, they are the pillars of business survival in 2025. If you are still running your operations manually with spreadsheets and scattered systems, you are already at risk of falling behind.

In this video, I break down how to digitally transform your operations using ERP systems and best-practice business processes. You will learn:

• Why operational transformation matters for small businesses

• How ERP creates efficiency and improves customer satisfaction

• Key ERP features every SME should consider: order fulfillment, inventory management, manufacturing, project tracking, and help desk integration

• Practical examples of ERP tools 

Your business does not need every feature on day one. Start where it matters most, then grow as your operations expand. The goal is not just to go digital, but to work smarter, building a faster, more responsive business that customers can trust.

If you want help choosing or implementing the right ERP system, or if you are interested in a custom operations workshop for your team, check the link in the description and get in touch.

For a deeper dive, explore my Business Process Blueprint Course where I show you how to systematize operations before you digitize them.

Subscribe for more videos on digital transformation, operations, sales, and productivity.

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Accounting Starter Digital Course - https://dennismhilario.com/accounting-starter-digital-course-2/

HR Starter Digital Course - https://dennismhilario.com/hr-starter-digital-course/

Inventory Management & Costing Accounting Digital Course - https://dennismhilario.com/inventory-management-digital-course/

A Small business guide to digital transformation ebook - http://dennismhilario.com/dxebook-2

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