When a founder has to let a COO go and step back into the role, what are the challenges? [02:07]

This is how Lloyd helped his client in the wake of their COO’s departure. [06:13]

Skills are just one aspect of hiring. Is a candidate also the right person for the role? [08:34]

James has advice for the business owner torn over letting staff go. [10:31]

When a founder has support in the process of dismissal and hiring, it can pay off in a big way. [12:47]

If you’ve ever made the mistake of hiring the wrong person, here’s a tip to keep you from repeating it. [14:46]

Are you hanging on to someone on your team who shouldn’t be there? [16:57]

This is the big thing James wants you to take away. [19:18]