Key employees holding sway over the business owner is not a unique scenario to Lloyd. [02:09]

A team member with a black box challenges workplace dynamics in a number of ways. [03:21]

When a key employee goes rogue, you can often trace some fault to the founder.

[05:46]

Seeing their boss under a staff member’s control sends a bad message to the rest of the team. [08:39]

There’s no such thing as an indispensable employee. You may need to start easing out the offender. [10:36]

If key employee retention is out of the question, how do you distribute their role? [12:26]

James knows from years of experience how to show employees they are valued. [14:19]

Here’s how to secure your business when a problem team member leaves… [20:50]

Every task in James’s business has two people trained for it. Here’s why. [23:33]

Alignment with your business’s core values should be a key consideration when hiring. [25:41]