01:17 - If you’re always thinking for yourself and for your team, you’re not alone.

03:56 - When James couldn’t get a VA from India, someone suggested the Philippines. The rest is history.

07:45 - How do you train your team so they’re not afraid to challenge you?

12:52 - Lloyd uses a simple framework to coach an independent team.

19:19 - It’s important to teach your team failure is okay, and to reward positive behavior when it happens.

23:33 - Here’s how to train your employees according to their situation.

25:24 - How is 10-pin bowling the perfect metaphor for team management?

29:54 - A lot of visionaries behave in ways their team members can’t understand or relate to.

31:14 - If you’re not being the person you want your team to model, you are the problem behind a lot of poor behavior.

35:59 - Have you’ve done the subconscious and the conscious coaching with no result? this is what Lloyd recommends.

38:21 - This is where hiring a Director of Operations may be in order.