<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Week 26 Topic: Process Improvement Ash and I talk about how a culture willing to accept feedback and examination is best placed to improve on the status quo.<a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Week 26 Topic: Process Improvement Ash and I talk about how a culture willing to accept feedback and examination is best placed to improve on the status quo. Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Week 26 Topic: Process Improvement Ash and I talk about how a culture willing to accept feedback and examination is best placed to improve on the status quo.<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

99: Process Improvement with Ash Rhodes

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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99: Process Improvement with Ash Rhodes

99: Process Improvement with Ash Rhodes