03:23 - James talked about using AI in business well before it became a mainstream topic.

06:23 -Technology has not always been welcomed by the working masses.

08:57 - There’s no escaping AI, and you could be labeled a Luddite if you try.

11:16 - With more and more AI used in business, what does it mean for human customer service?

13:48 - Do you catch yourself saying, Please, when using AI to write articles?

15:22 - Lloyd warns users to treat AI output with this caveat…

17:03 - SOPs are a mainstay of successful businesses. Does AI impact this in any way?

24:53 - Here’s how our experts think AI could affect hiring…

31:31 - This filter clause makes a great icebreaker, but is it against the law?

37:16 - Lloyd has a recommendation for recruiting the right people.

39:31 - James shares his experience with filtering and hiring referrals.

44:06 - One of the most important things you want in a hire is an alignment of values.

47:42 - Lloyd’s favorite interview question is revealing and requires a human powered response.