When a person is upset, some people get uncomfortable and try to ignore it. Others try to make them feel better. Both of these approaches are a version of “make it go away.” There’s a third, more fruitful approach: Help them delve into it.<br />

When a person is upset, some people get uncomfortable and try to ignore it. Others try to make them feel better. Both of these approaches are a version of “make it go away.” There’s a third, more fruitful approach: Help them delve into it.

When a person is upset, some people get uncomfortable and try to ignore it. Others try to make them feel better. Both of these approaches are a version of “make it go away.” There’s a third, more fruitful approach: Help them delve into it.<br>

A better way to help someone who is upset

How we handle conflict has an impact on the resilience of our vital relationships, the caliber of our decisions, the success of our careers, and our peace of mind. Mediator, conflict resolution teacher, and author Tammy Lenski, Ed.D., uses storytelling and science to help us transform our experience with conflict and inspire us to disagree better at work and at home. The podcast was formerly called The Space Between.

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A better way to help someone who is upset

A better way to help someone who is upset

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