Runaway thoughts and catastrophizing hobble conversations before they even begin.

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We disagree better when we understand the ways our mental models help and hinder us during conflict.

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One reason disagreements get messy is that people are on different train tracks and don’t know it. Here's how to fix that.

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Gravity problems make conflict resolution more difficult because they keep you stuck. Here’s how to recognize gravity problems when you see them, why they’re troublesome, and how to prevent them from hijacking resolution.

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For conflict in vital relationships, don’t overlook the conversation that comes before the problem-solving conversation (part 4 of 4).

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Stop a conflict's past from holding you fast (part 3 of a 4-part series).

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Our conflict hooks influence the conflicts we get into, how we react, and how stuck we get (part 2 of a 4-part series).

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The story we tell ourselves and others about a conflict isn’t the story of the conflict. It’s our story of the conflict. But what is it trying to tell us? (Part 1 of a 4-part series)

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Effective communication requires both sending and receiving skills. This communication tool will help you do both.

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How to lower the volume without fuss or drama and get the conversation back on track.

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