Host, Gabe Schauf, is joined by members of the inaugural class of the National Emerging Leaders Program (NELP) to share their experiences.  They discuss NELP, how the courses have helped them grow as funeral professionals, and what they feel funeral homes can do to better serve families.

This timely episode focuses on the new resource for funeral homes and families entitled, When a Child Dies: Planning Acts of Love and Legacy. This is a collaborative effort of the Funeral Service Foundation and the National Pediatric Palliative Care Coalition. 

This month Gabe speaks with four promising new graduates from across the country to shed some light on the life of a mortuary school student. The students discuss National Board preparation, final exams, assignments, and venturing out into the funeral profession.

Some future medical and scientific advancements sound like something out of a science fiction story, but we never know what role technology might play in the deathcare profession. Alexandra Jo, Culture and Content Manager at Parting Stone, discusses this fascinating topic.

In the new year, resolve to enhance your customers’ experience. Join host Gabe Schauf with his guest Mark Busch – a former funeral home owner and licensed CX coach.  Mark and Gabe will discuss the basics of improving how your customers view your business and how to make them part of your “marketing team”.

This month host Gabe Schauf takes on a timely (and potentially costly) topic: OSHA compliance. Join Gabe as he speaks with Mark Harrison from CST (Certified Safety Training) about the importance of safety compliance in the funeral home.

Join our tribute to Veterans Day with host Gabe Schauf as he has a conversation with Douglas “Dutch” Nie: funeral director and business owner, treasurer to the NFDA Board of Directors and proud Air Force veteran.

Gabe interviews convention keynote speakers Duncan Wardle and Ben Nemtin. These two dynamic individuals will address the power of “thinking different” and resilience in the face of uncertainty. There’s so much to learn and be inspired by!