I grab a cuppa with a couple who have created one of Ireland’s most successful interiors and lifestyle stores. Vanessa O’Brien and Kieran Malone from Vobe Interiors have an exceptionally strong physical and online retail presence. They discuss the challenges of running a store with an ever-changing collection, a social media following of a quarter of a million people and a website that sells stock 24 hours a day. At the heart of it all is the trust factor; they won’t sell to you for the sake of making a quick buck. This conversation is an honest look inside one of Ireland’s best retail examples.

Topics:

• Tell us about you and your backgrounds
• Running a successful physical and online store during a pandemic
• The demanding nature of eCommerce
• Sales vs Service, having the trust factor
• The challenges of building a loyal social media following
• Plans for the next few months