In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Zac Franz from ePay Policy to discuss the evolution of ePay, its new features, and the impact on agency operations and client experiences. The conversation touches on the importance of data ownership in the insurance industry, emphasizing the need for agencies to maintain control over their data. They highlight ePay's innovative solutions, such as Finance Connect, and their vision for expanding the payables network to enhance service delivery and customer satisfaction.

Takeaways

• ePay helps agencies speed up receivables for faster coverage.
• The company has significantly expanded its team to enhance offerings.
• New features include a quoting and invoicing tool for better integration.
• The two-way integration with HawkSoft allows seamless payment processing.
• Client experience is a top priority for agencies using ePay.
• Data ownership is crucial for agencies in the insurance ecosystem.
• ePay's growth has been measured and focused on maintaining culture.
• The ease of use of ePay tools has improved agency operations.
• Sandy Copson highlights the positive impact on their CFO's workload.

Learn more about ePayPolicy:
https://epaypolicy.com/
https://www.facebook.com/epaypolicy
https://www.linkedin.com/company/epaypolicy/

To get in touch with today's guests, reach out to them via LinkedIn:

• Zac Franz (click here)
• Sandi Copson (click here)

More information about O'Quinn Insurance:
https://floridasinsuranceagency.com/
https://www.facebook.com/OQuinnInsuranceServices/ https://www.instagram.com/oquinninsuranceservices/

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If you’re looking to reach out to HawkSoft, please email [email protected].

For more information on HawkSoft, visit:
https://www.hawksoft.com/
https://www.facebook.com/hawksoft
https://x.com/HawkSoft
https://instagram.com/hawkSoft

Intro/Outro music by Denys Kyshchuk from Pixabay