Join Lee as he talks about the importance of considering three key factors before implementing tools in business change initiatives. Lee emphasises the significance of prioritising connection and understanding the audience before introducing tools, drawing parallels to the world of comedy where connection is paramount. He highlights the need to assess the problem the tool aims to solve, the design principles behind it, and the predictability of results in the current environment.  Listeners are encouraged to think critically about their approach to tools and change, aiming for meaningful connections and tailored solutions for optimal outcomes.

KEY TAKEAWAYS

• Connection is Key: Prioritise building a connection and relationship with the individuals you are working with before introducing tools or solutions.

• Consider the Problem: Before applying a tool, identify the problem it aims to solve and ensure that problem exists in the context you are working in.

• Understand Design Principles: Learn about the design principles behind the tool to determine if they still align with the current situation and if they may be constraining your solution.

• Predictability of Results: Evaluate how predictable the results of the tool are in the environment you are in and if it effectively addresses the problem at hand.

• People First: Remember that success in implementing initiatives relies heavily on how well you connect with and understand the people you are working with.

BEST MOMENTS

"Any fool with a tool is still a fool." 

"People protect what they build. If you turn up with a ready-made tool, then it's got to absolutely fix the issue that they've got in the best way that they perceive for them to have any ownership or belief in that thing." 

"Change is not easy. If it was, everybody would be doing it." 

"When you lead with connection and relationship and build an understanding of who you are delivering, supporting these initiatives with, then it allows you to vary your performance based on who is in front of you." 

"I think by understanding those three things, it can give you a better understanding of the tool that you need to apply." 

HOST BIO

You can contact Lee Houghton on 07813342194 [email protected] https://www.linkedin.com/in/lhoughton/

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.