Dan and Adam look at the media's obsession with retails downward trend. Is retail dying? Probably not, but no question something's going to change.

0:32 Malls are dying

1:40 Luxury goods and tactile experience

2:30 Shopping & Guitar Center

4:30 Ideas for empty malls

7:02 Why is retail suffering?

7:50 We made it this far before mentioning Amazon. You're welcome.

9:12 Showrooming

10:20 Friction and customer experience

12:22 Service

14:49 Value and outlet malls

16:20 What brands are closing?

17:34 Delivery and experience

21:07 Louis Vuitton

22:57 Let's not talk omnichannel

24:05 Customer journey

25:02 Instagram worthy restaurants

27:10 Authenticity

28:31 We don't miss malls

29:05 Real estate selection