Linnea Olson joins Annie and Charles for an episode to tell us all about her favorite game on the Apple II, how she's stayed sane during quarantine, and tell us a little about what happens when customers respond to those customer success surveys. We'll talk through NPS, movie clubs, and dealing with keeping twin 4-year olds at home!

A Journey from the Apple II to Customer Success

A Podcast For Jamf Employees And Customers

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Join our co-hosts Sean Rabbitt and Kat Garbis to unpack a common theme "good enough." With guests Marcus Ransom and Kyle Randall (Jamf Solution Engineers), unpack when “good enough is good enough” and when it is problematic.The team talks through real life scenarios about where they have found good enough to be good enough, but also problematic in the long run.Important findings are that some folks, often don’t realize there are other options and are going off limited knowledge. That leveraging a subject matter expert could be beneficial in making things more secure and streamlined in the long-run with less issues along the way.The team also discusses ways they have consulted in better ways and approaches to improving technology environments as well as risks of not keeping technology best practices current.The team closes out with asking “what kind of work do you want to do?” as no matter what, whether ripping out an out-of-date frame work requires some upfront time investment, but so does a critical problem down the road.Sean unveils the latest technology tip at the end.

Is Good Enough, Good Enough?

Sean and Kat spend time unpacking the current landscape in identity. Platform Single Sign-on is a new update provided by Apple for identity. Sean provides an update on how we got to Platform Single-Sign-on. They unpack how SSO and Platform SSO have some similarities as well as core differences for admins to understand as they support identity as well as which IDPs have previews available. Kat and Sean then unpack where Jamf Connect is supporting this new equation. They talk through where Jamf Connect continues to fill gaps and verbally explain technical outcomes with the new workflow as well as what is required for securing identity for Macs. They also point out some possible security concerns to consider. Special Thanks to Mike VanDelinder for his support in this session.

Identity Market Updates: Platform SSO vs Good Old SSO We All Know

Sean and Kat unpack current events in the Broadcom & VMware Acquisition with guests: Veronica Batista Bernard (Competitive Intelligence) & Andrew Needham (Professional Services Engineer - EMEIA). Our co-hosts and guests talk about why Broadcom bought VMWare, what it could look like for organizations that are possibly switching to Jamf from another MDM. They talk about what it would look like going from a cross-platform solution and what to consider with platform management, timelines, questions to consider, how this impacts end users, what this looks like technically and conceptually. The team talks about compliance, technical differences, and what Jamf brings to the table in inventory data collections. Sean and Kat also talk through an exciting technical update for Jamf Admins. Resource referenced in the podcast: https://www.youtube.com/watch?v=bpvbRieS3DU&t;=270s

Tech News Update: Broadcom & VMWare Acquisition - What Migrating To Jamf Could Look Like & What Organizations Need to Consider

Hosts Kat and Rabbit get an update on Microsoft Ignite from Katie John, Jamf Microsoft Partner Manager and Jamf Sales Engineer, Steve Wood. 

Jamf After Dark: an update from Microsoft Ignite 2023

Co-hosts Sean Rabbitt and Kat Garbis welcome Chief Strategy Officer, Henry Patel, and Product Manager, Katie English to unpack all the exciting updates from the JNUC Keynote in this live taping. They discuss key changes in Jamf Pro 11, welcoming back Fletcher Previn (formerly, IBM, now at Cisco) to discuss Apple and Jamf in the enterprise.

A Journey from the Apple II to Customer Success

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