A just state for everyone? Researching access to administrative justice in the digital era

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In this edpisode I’ll first talk a little about my current issues in methodology and data collection, and then discuss some preliminary findings from the first case study which was in Quebec, the French speaking province of Canada. I talked to staff of the public ombuds institution, to citizens as well as to NGO and government representatives to get an in-depth understanding of the current situation on the challenges of access to and provision of public service. 

See more on the project: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html

See more on my work: https://personen.hcw.ac.at/julia-dahlvik/

This research is funded by Austrian Science Fund (FWF) [grant DOI 10.55776/V970].

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In this episode I will explain the research design and methodology for this project, which will build primarily on interviews and participatory observation. I will talk about case study selection, my comparative approach, the particularities of doing research in public bodies, and the challenges of gaining access to the research field; that is, first of all access to public ombuds institutions in countries of both the Global South and the Global North, but then also to citizens in the respective places. 

See more on the project: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html

See more on my work: https://personen.hcw.ac.at/julia-dahlvik/

This research is funded by Austrian Science Fund (FWF) [grant DOI 10.55776/V970].

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Welcome to the first episode of this podcast about my research project which started in February 2023. In this introductory episode I will explain my research interest and approach. The study focuses on the digital transformation of public services and two major interlinked challenges that come along with this development: the risk of social groups being excluded from these services (digital inequality) and, as a result, restricted access to justice, which is in itself a fundamental right that is also a prerequisite to exercising other rights. The research project has a comparative approach and is based on multiple case studies in different locations around the world. In this episode I will briefly explain what has happened so far in the project.

See more on the project: https://www.hcw.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html

See more on my work: https://personen.hcw.ac.at/julia-dahlvik/

This research is funded by Austrian Science Fund (FWF) [grant DOI 10.55776/V970].