Tune in to explore the challenges dental practices face in maintaining a strong social media presence, especially during staffing shortages and time constraints. Dental practice marketing expert Rita Zamora of Connect 90 and dental billing expert Ashley Bond of Wisdom discuss the importance of consistent marketing, even during busy periods, and how social media can be used not only to attract new patients but also to engage the right audience and improve case acceptance. They also share insights on social media management, offering advice on posting frequency, responding to comments and direct messages, and creating effective content calendars to help practices maintain consistency.

Connect with Rita at connect90.com. Connect with Wisdom at [email protected].

In this episode, Lynne Leggett, CEO of Victory Dental Management, shares her coaching approach to leadership in dental practices. She emphasizes the dentist's role as a coach, with the practice manager as an assistant coach, to build a strong team culture through clear boundaries and expectations. Lynne highlights how many practices struggle due to a lack of leadership focus, urging dentists to prioritize team building over numbers. For more information, contact Lynn at [email protected] or Wisdom at [email protected].

Teresa Duncan and Ashley Bond dive deep into the challenges and intricacies of managing a dental office. They discuss a wide range of topics, from empowering dental assistants to prioritizing tasks and leveraging modern technologies like artificial intelligence (AI) for efficiency.

You can reach Teresa at https://www.odysseymgmt.com

To schedule a discovery with Wisdom, copy/paste: bit.ly/44zkRQH

Email Ashley and the Wisdom team at [email protected]

In this episode hosts Ashley Bond and Stephenie Neville dive deep into the realm of dental practice training with expert Brenda McNulty of DSO Facts. Together, they explore the critical role of Standard Operating Procedures (SOPs) and the steps necessary to ensure their effectiveness and implementation. Brenda offers a wealth of knowledge, experience, and actionable advice for dental practices aiming to enhance their operational efficiency and empathy. To contact Wisdom, go to bit.ly/44zkRQH, to reach Brenda, go to https://dsofacts.net/.

A listener shares their troubling experience with a new associate dentist. The office manager recounts observing questionable clinical skills and poor treatment of dental assistants, leading to conflict and distress. Despite raising concerns with the practice owners, the situation worsens, resulting in the office manager's resignation and the eventual firing of the problematic dentist. Discussion include handling clinical performance issues, conflict resolution, and the importance of direct communication and trust in the workplace. To get in touch with wisdom go to withwisdom.com, or here: bit.ly/44zkRQH. Email us at [email protected]. Submit stories here: https://forms.gle/1VMi6r2sj9LyRoqD8

In this episode, Dr. Dar Radfar (aka Dr. Rad) joins us to explore the critical role of sleep in overall health, emphasizing the severe consequences of untreated sleep apnea, such as increased cancer risk and reduced life expectancy. He discusses symptoms of sleep apnea and advocates for dentists to actively identify these signs. He also addresses why sleep issues are often under recognized in dentistry and highlights the need for increased awareness and education in the field. To get in touch with wisdom go to withwisdom.com, or here: bit.ly/44zkRQH. Email us at [email protected].

to reach Dr. Radfar, you can find him online at https://radseminar.com, as well as most social platforms. (see link in his site footer!)

Explore how the unique accounting setup of dental practices can lead to embezzlement risks. Many dentists, focused on patient care, may overlook warning signs like behavioral changes in staff or financial discrepancies. Learn practical tips to safeguard your practice and maintain financial integrity from expert David Harris, CEO of Prosperident. To get in touch with wisdom go to withwisdom.com, or here: bit.ly/44zkRQH. Email us at [email protected]. you can reach prosperident here: https://www.prosperident.com/

Miscommunications during patient transitions can lead to confusion and inefficiencies, but with the right strategies, your practice can run smoothly. In this episode, we delve into the essential process of patient handoffs from the clinical team to the admin team in a dental office, including role play!

To get in touch with wisdom go to withwisdom.com, or here: bit.ly/44zkRQH. Email us at [email protected].

Ever dealt with a coworker whose antics belong in a sitcom? You’re not alone! In this week’s Dental Drama spotlight, we're diving into the bizarre and often hilarious world of tumultuous team members. Ashley kicks things off with her unforgettable story of "The Sunbather". Steph shares a jaw-dropping tale of a doctor who had a rather unorthodox use for a dental scaler—hint: it involves his rear end. We know you've got your own office horror stories, and we want to hear them! Send us your wildest, weirdest, and wackiest dental drama stories anonymously. Whether it's about personal hygiene woes or just plain strange behavior, your stories might just make it to our next episode! To get in touch with wisdom go to withwisdom.com, or here: bit.ly/44zkRQH. Email us at [email protected]. Submit stories here: https://forms.gle/1VMi6r2sj9LyRoqD8

Explore the growing issue of burnout in the dental industry. Burnout affects everyone from office managers to dentists, driven by staff shortages, excessive duties, and emotional stress. We discuss key causes like poor communication and the struggle of wearing too many hats.. Listen to practical tips and improve your practice’s well-being, and most importantly - your own.

To get in touch with wisdom go to withwisdom.com, or here: bit.ly/44zkRQH. Email us at [email protected].