A Profound Sit Down

Today we Sit-Down with Charlotte Conroy of the family owned and operated Recent Communications to discuss their laser focused strategy on VOIP and UCaaS that has seen their business grow from servicing the Tri-State to having a presence in half of the United States as they celebrate their 25 years of perfecting the art of unifying communication

We conclude our Profounders Series by bringing all of the videos together in one place so, if you have the time, make yourself comfortable, click play and discover topics like why Profound doesn't bid on jobs, how much is too much in a conference room, should you choose Zoom or Teams, and so much more.

In episode 6 of our Profounders Series, company (Pro)Founders Brett, Bradd and Kevin discuss what value there is in a managed services agreement, how these agreements safeguard against industry brain drain, security holes, and rapid releases, helping through trending complexity, customer confidence through managed services, and product & system expiration dates.

In episode 5 of our Profounders Series, company (Pro)Founders Brett, Bradd and Kevin discuss where the value is in custom solutions as compared to pre-engineered solutions, where that increase in cost is coming from, why sticking with a lower cost pre-engineered solution may not be worth your savings, and balancing your budget with your needs.

In episode 4 of our Profounders Series, company (Pro)Founders Brett, Bradd and Kevin discuss why Zoom and Teams don't really play well together, tackling 2 competing systems for hybrid solutions, the benefits and downsides of both, and why platform monogamy might be right for you.

4.45 million. That is the average cost of a data breach. With cyber threats becoming more sophisticated by the day, Profound COO Kevin Busza sits down with Moss Jacobson of CTN Solutions to discuss what can be done to prepare our digital defenses.

In episode 3 of our Profounders Series, company (Pro)Founders Brett, Bradd and Kevin discuss how customers can benefit from a multi-cam solution, what are the new multi-cam terms, coaching customers on room types, and the evolving tech in AV.

In episode 2 of our Profounders Series, company (Pro)Founders Brett, Bradd and Kevin discuss how conference rooms can get over engineered, balancing the needs of the customer with the wants of the AV geek, when to know to grow beyond the current platform, and how many displays are too many displays?

In episode 1 of our Profounders Series, company (Pro)Founders Brett, Bradd and Kevin discuss why Profound doesn't bid for jobs, how bidding can actually encourage poor quality, building long term partnerships and talented technical teams, and answers if it is cheaper to go with the bid job at the end of the day.

Let's wrap up this year with an informative high note as Profound COO Kevin Busza sits down with John McDonald, Regional Account Manager at Planar to discuss the tech that will take us into 2025 and beyond.