Banks have invested heavily in data and technology, yet many still struggle to turn insights into action. In this episode, we explore why the biggest obstacle to data transformation isn't the platform — it's the people.

From siloed teams and low data literacy to insights that arrive too late to matter, we break down the human and cultural barriers that prevent data from driving real decisions. Learn how leading institutions embed trusted, accessible insights into daily workflows — and why putting people at the center is the key to unlocking data's true value.

Speakers:

• Kim Snyder, CEO & Founder, KlarVis
• Timm Pannell, VP, Partner Network, ABA

As financial institutions pursue the promise of generative AI to streamline compliance, enhance reporting, and improve operational efficiency, one challenge consistently emerges: trust. A curated content strategy changes the equation. By limiting an LLM's training and retrieval functions to a validated, domain-specific corpus including federal and state regulations, supervisory guidance, internal policy documents, and examiner manuals, financial institutions can significantly improve the accuracy, traceability, and auditability of AI-generated outputs.

Speakers:

• Todd Cooper, CEO, NuComply
• Craig Driver, VP Partner Network, ABA

SignWell Chief Business Officer Bader Hamdan unpacks a quiet truth in banking tech: sometimes the tools that feel "safe" are actually holding your institution back. From inflated renewal costs with legacy vendors to complex workflows that frustrate teams, Sam shares how the idea of software safety has been warped by brand recognition and inertia.

He offers a practical lens for tech change, focusing on what actually improves compliance, speed, and customer experience without triggering internal chaos. Featuring real examples from SignWell's work with financial institutions, this episode is a quick listen with a lasting takeaway: the smartest change is often the simplest one.

Speakers:

• Bader Hamdan, Chief Business Officer, SignWell
• Lottie Watts, Senior Director, Partner Network, Content Strategy, ABA

The 2025 PULSE Debit Issuer Study is the 20th edition of the annual report on debit use and issuer performance. Over the last two decades, the debit market has expanded as issuers adapted and evolved to meet consumer demands and regulatory requirements.

Speakers:

• Steve Sievert, Vice President Debit Marketing, Discover Network
• Craig Driver, VP, ABA

Discover how Allpoint's cash deposit-enabled ATMs are transforming the way financial institutions serve their customers. In this episode, we explore the benefits of enabling deposit functionality—from expanding access and reducing branch dependency to enhancing customer convenience and operational efficiency. Tune in to learn why financial institutions should cash in on this opportunity.

Speakers:

• Greg Donahue, Vice President, Solutions Management, NCR Atleos
• Craig Driver, VP, ABA

Blend's Intelligent Origination — an AI-powered orchestration layer embedded in Blend's platform that reduces the cost of loan origination, improves speed and accuracy, and redefines how lenders and borrowers experience the lending process.

Blend's Intelligent Origination — an AI-powered orchestration layer embedded in Blend's platform that reduces the cost of loan origination, improves speed and accuracy, and redefines how lenders and borrowers experience the lending process.

Contact centers sit at the crossroads of trust and risk—where fraudsters often strike first. In this episode, we explore how banks can strengthen defenses with advanced detection signals, real-time risk scoring, and seamless authentication. Learn how you can safeguard customer trust while minimizing fraud losses.

Speakers:

• Conor White, President, New Initiatives, Daon
• Jim Hitchcock, VP Fraud Mitigation, ABA

SignWell's CEO joins us to discuss why the company continues to invest in enterprise-grade security—even as a more affordable e-signature alternative. We unpack what SOC 2 Type II really means, why most providers skip it, and why compliance shouldn't be reserved for big enterprise customers.

Speakers:

• Sam Wehbe, CEO, SignWell
• Lottie Watts, Sr. Director, ABA

SBA lending doesn't stop at closing. This podcast previews key considerations for servicing, monitoring, and maintaining SBA portfolios—with a look at what's ahead in our ABA webinar on SBA loan servicing.

Speakers:

• Chris McClinton, President, Lenders Cooperative
• Tim Pannell, VP , ABA